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Frequently Asked Questions
Poxywood is a premium brand crafting and sourcing home products that help you live a meaningful and fulfilling life. Our Products add elegance to your homes along with being functionally apt. We're an upcoming brand with the vision to add elegance to your homes with best in class products.
We understand that there are a lot of fraudulent activities that happen online these days and you have a genuine concern. Our team is available across the clock to answer any of your queries. Give us a call on +91 90046 30766 and let us answer all your queries. Moreover, we also provide the option of COD where you can pay for the product upon delivery.
We have a 14 days no question asked return policy. We understand that your needs may change over time and every individual has different preferences when it comes to home products. If you don't like the product, just call us or email us a request to return the product and we'll pick it up back from your door step with a 100% refund, no questions asked. You can also place a return request on the website.
We strive to deliver orders at the earliest possible. Moreover, we usually dispatch our products on the same day of you placing your order if your order is placed before 5pm. Our usual delivery TAT is 1 - 5 days depending on your location. Be rest assured, we'll try our best to deliver your order at the earliest possible.